Shipping & Returns
⭐️ Please note this store is located in Australia ⭐️
We ship daily Monday through Friday.
Orders are processed and shipped within 1-3 days. Occasionally orders may take longer to ship due to product launches or a high volume of orders.
If you need an order shipped sooner, please email us before placing an order to make sure we can accommodate your deadline: firstname.lastname@example.org
SHIPPING TIMES (once shipped):
All items will be shipped standard mail (standard airmail for International shipping) with Australia Post unless express shipping is selected.
INTERNATIONAL ORDERS -
*** Due to the current situation with COVID-19 resulting in major shipping delays we are only offering International shipping to select countries ***
Standard shipping (with tracking) = approx. 2-4 weeks (10 or more business days) for delivery once shipped.
USA = 2-4 weeks
ASIA = 2-4 weeks
NEW ZEALAND = 1-4 weeks
Flat Rate Shipping to United States:
Spend $0 - $50 = $15 shipping
Spend $50 - $100 = $25 shipping
Spend $100 - $200 = $35 shipping
Spend $200 - $500 = $60 shipping
WITHIN AUSTRALIA -
Regular Shipping (no tracking) = allow up to 10 business days for delivery
Standard shipping = allow up to 1 week (up to 10 business days for large orders).
Express shipping = 1-3 business days
If you need your item sooner, please send us an email about express shipping options: email@example.com
No responsibility or refunds will be given for items that are lost in the mail or do not arrive by a specific date. Shipping times are an estimate only and no guarantee of arrival by a specific date is given.
Any customs/import duty or taxes are the buyer's responsibility and are not paid by the seller.
We will do our best to combine multiple orders wherever possible. Any excess shipping charges over $1 will be refunded once orders have been weighed and shipped.
If you have any questions about shipping overages, please email us at firstname.lastname@example.org
If there is a problem with your order, please contact us and send photos if necessary. We will do our best to accommodate your needs and fix any problems if they may occur.